Answers to common questions, and direct ways to reach our team — for anything about your courses, subscription, or account.
Frequently asked
Open any course marked Premium and tap Subscribe. You can choose a weekly or monthly plan, and payment is handled securely in-app. Your subscription status and history are always visible from your Profile page.
Wait a minute and use Resend Code on the verification screen — SMS delivery can occasionally lag. If it still doesn't arrive, confirm your number is correct and reach out to us using the contact options below.
Tap Forgot Password on the login screen and follow the OTP verification steps to set a new one. If you're still signed in elsewhere, you can also change your password from Account Settings.
PDF materials need an internet connection to open the first time. We're working on offline access for a future update — for now, download-heavy study sessions are best done on Wi-Fi.
Go to Profile → Subscription to view your current plan. To cancel or switch plans, contact our support team directly using the details below and we'll take care of it for you.
Yes. All payments are processed through secure, encrypted channels, and we never store your full card details on our servers.
Still need help
We typically reply within 24 hours, Saturday–Thursday.